Deleting a group of messages from Backup

23 May 2024

ID 252627

When deleting from personal Backup, the message is not deleted from global Backup. All operations with the message remain available in global Backup.

In personal user mode, you can delete messages from personal Backup if the administrator has enabled this option in personal Backup settings.

To delete a group of messages from the global or personal Backup:

  1. In the application web interface window, select the Backup section.
  2. Select the messages to delete:
    • If you want to delete a group of messages, in the list of messages in Backup, select the check boxes to the left of the relevant messages and click Delete.
    • If you want to delete all messages from Backup, select the check box in the table heading and click Delete.
  3. In the Delete messages window, click Delete.

The messages are placed in the deletion queue. A progress indicator is displayed in the upper part of the window.

While the messages are being deleted, you can continue to manage the KSMG web interface.

You cannot start sending a new group of messages until the previous group sending or deletion operation finishes.

When the deletion is complete, a message is displayed with the result. You can view the details of the operation by clicking the More info link.

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