Configuring personal Backup

16 April 2024

ID 218350

The personal Backup is displayed in the personal user mode.

To configure personal Backup:

  1. In the application web interface window, select the SettingsPersonal accountsBackup section.
  2. If you want personal user mode to display the section of personal Backup with information about messages placed there, set the Personal Backup toggle switch to Enabled.
  3. If you want personal user mode to allow viewing messages in personal Backup, set the Preview messages toggle switch to Enabled.
  4. If you want personal user mode to allow deleting messages from personal Backup, set the Delete messages toggle switch to Enabled.

    This is available only if the Personal Backup option is enabled.

  5. If you want personal user mode to allow delivery of messages from personal Backup, set the Deliver messages toggle switch to Enabled.

    This is available only if the Personal Backup option is enabled.

  6. In the drop-down list below, select the format in which you want messages to be delivered from personal Backup:
    • In an attachment.
    • As is.
  7. Some mail systems, for example, Microsoft Exchange Server, may reject repeated delivery of a message with the same SMTP Message-ID header. To deliver messages in their original form from personal Backup to such systems, you must remove the SMTP Message-ID header. To do so, move the Remove SMTP Message-ID toggle switch to the Enabled position.

    Available only for the As is message delivery format.

    If the message has a DKIM signature, removing the SMTP Message-ID header may damage it.

  8. Click Save.

Personal backup is configured.

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