Filtering and searching queued messages

3 July 2024

ID 144350

To filter or find messages in the queue:

  1. In the application web interface window, select the Message queue section.
  2. Click Filters.

    This opens the Filters window.

  3. In the Queue group of settings, select check boxes next to names of queues that you want to use to filter messages.

    You can select one queue or multiple queues:

    • KATA Quarantine.
    • Anti-Spam Quarantine.
  4. Click Add filter to add a filter criterion to search for messages.
  5. In the fields that appear, configure the filtering criterion that you want. To do so, populate the filter fields in accordance with the following table.

    a. Select one of the following criteria:

    b. Select one of the following logical operators:

    c. Enter the following value:

    Sender email

    • contains

    Text for searching sender email addresses. The addresses to be searched are taken from the SMTP session.

    You can enter an email address (for example: example-email@example.com), domain name (for example: example.com) or several symbols from the email address (for example: exa).

    Recipient email

    • contains

    Text for searching recipient email addresses. The addresses to be searched are taken from the SMTP session.

    Message date

    • from
    • before

    Time period for processing messages and placing them in Backup.

    Message size

    • .
    • .

    Size limit for message search in kilobytes.

    Message ID

    • contains

    Unique identifier assigned to the message by the application.

    Node

    • =

    Cluster node that processed the message.

    You can enter multiple filtering criteria. To add another criterion, click Add..

  6. Click Apply.

Copies of messages that match the search criteria are displayed in the list of messages in the Message queue section.

The table displays information about the last 5000 messages. If more than 5000 messages match the filtering criteria, consider refining the search criteria.

See also

Message queue

Viewing the table of queued messages

Viewing overall statistics

Viewing statistics by node

Sorting messages in queue

Forced delivery of queued messages

Deleting queued messages

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