Viewing information about a message in Backup

Backup reason

Name of the application module which performed the scan that placed the message in Backup.

Application message ID

Unique ID that the application assigns to messages during processing.

Subject

Message subject.

Sender email

Email address of the message sender. The address is taken from the SMTP session.

Sender IP

IP address of the server from which the message was sent.

Received at

Date and time when the message was received by the application.

Node

Node that processed the message.

The field is not available in personal Backup.

SMTP Message-ID

ID assigned to the message by the mail server.

Sent from Backup

Indicator of the message having been sent from Backup.

Attachments

Names and size of attachments.

Rules

The section contains the following information about the rules that caused a message to be placed in Backup:

• Rule name.
• Recipient email.

  Recipient email addresses from the To field.

• CC.

  Recipient email addresses from the CC field.

• BCC.

  Recipient email addresses from the BCC field.

  The field is not available in personal Backup.

• Action.

  Action that was performed on the message based on the results of scanning with all application modules.

• Scan results.

  You can expand this group to view scan result details for each application module.

  List of possible scan statuses

  • Anti-Virus:
    • Not scanned.
    • Not detected.
    • Encrypted.
    • Error.
    • Bases error.
    • Disinfected.
    • Infected.
  • Link scanning:
    • Not scanned.
    • Not detected.
    • Error.
    • Detected.
    • Bases error.
  • Anti-Spam:
    • Not scanned.
    • Bases error.
    • Not detected.
    • Trusted.
    • Formal message.
    • Error.
    • Probable spam.
    • Denylist.
    • Spam.
    • Mass mail.
  • Anti-Phishing:
    • Not scanned.
    • Not detected.
    • Error.
    • Bases error.
    • Phishing.
  • Content Filtering:
    • Not scanned.
    • Not detected.
    • Matched content.
    • Error.
  • Mail Sender Authentication:
    • Bases error
    • Error
    • Not scanned
    • Violation found
    • Violation not found

    You can expand this group and view authentication result details for each of the technologies: SPF, DKIM, DMARC.

  • KATA:
    • Detected.
    • Bases error.
    • Error.
    • Not detected.
    • Not scanned.
    • Skipped.

      This is displayed only when KATA integration is configured.

• Backup reason.

  Name of the application module which performed the scan that placed the message in Backup.