Changing another user's password

3 July 2024

ID 249629

Only a user with the Change user password permission can change passwords of other user accounts.

To change the password of another user account:

  1. In the main window of the application web interface, open the management console tree and select the Accounts and roles section.

    This opens the user account table on the Accounts tab.

  2. In the table, select the user account for which you want to change the password.
  3. In the account details window, click Edit.
  4. In the account editing window, click Change password.

    This opens the password change window.

  5. In the New password field, enter the new password.

    The password must contain upper and lower case Latin letters (A–z), numerals (0–9), and special characters. The password must be at least 15 characters long.

    To see the password you entered, click and hold the Eye_icon icon as long as you need.

  6. In the Confirm password field, re-enter the password.

    Before saving the record, copy the password to give it to the user. You must take steps to ensure the security of the communication channel and password delivery method.

    After you save the account, the password can no longer be viewed. KSMG only stores the hash of the password, not the password itself.

  7. If you want the user to change the password after the first authorization in the application, select the User must change password at next logon check box.
  8. Click Save.

The password of the user's account is changed.

The password of the local user account is valid for one year. When the administrator tries to log in to the application web interface with an expired password, a password change prompt is displayed. A local user is only able to authenticate after changing the password.

See also

Creating a user account

Viewing a user account

Filtering user accounts

Editing a user account

Deleting a user account

Creating a role

Viewing role information

Changing role settings

Assigning a role

Revoking a role

Deleting a role

Changing your own password

Did you find this article helpful?
What can we do better?
Thank you for your feedback! You're helping us improve.
Thank you for your feedback! You're helping us improve.