Kaspersky Endpoint Security 12 for Windows

Online mode for granting access

25 April 2024

ID 128047

You can grant access to a blocked device in online mode only if Kaspersky Security Center is deployed in the organization and a policy has been applied to the computer. The computer must have the capability to establish a connection with the Administration Server.

A user requests access to a blocked device as follows:

  1. Connect the device to the computer.

    Kaspersky Endpoint Security will show a notification stating that access to the device is blocked (see the figure below).

  2. Click the Request access link.

    This opens a window with a message for the administrator. This message contains information about the blocked device.

  3. Click Send.

    Notification about blocked access to the device. The user can request temporary or permanent access to the device.

    Device Control notification

Next, the administrator in the Kaspersky Security Center console receives the Device access blockage message to administrator event. The event includes the user name, computer name, details of the device to which the user is trying to gain access, and other information. You can configure how the administrator is notified about such events and, for example, select email notifications. The Kaspersky Security Center console has a preset event selection User requests for easy tracking of messages from users.

To allow access, you must add the device to the trusted list. After you update Kaspersky Endpoint Security settings on the computer, the user can gain access to the device.

Did you find this article helpful?
What can we do better?
Thank you for your feedback! You're helping us improve.
Thank you for your feedback! You're helping us improve.