Monitoring KSN/KPSN operation

23 May 2024

ID 215712

To track down KSN/KPSN related problems, you can view summary information about the operation of services on all cluster nodes in the KSN/KPSN status dashboard in the Nodes section.

The following statuses are available:

  • No errors means the KSN or KPSN service is used and error-free.
  • Disabled means the use of KSN/KPSN services is disabled in application settings.
  • Requests filtered means the number of requests sent to KSN/KPSN services for object reputation checking is limited.

    Such a limitation allows reducing the load on KSN/KPSN servers.

  • Errors means KSN/KPSN services encountered errors.

The right part of the dashboard shows the number of cluster nodes for each status.

To view detailed KSN/KPSN service usage information for each cluster node,

click View details in the KSN/KPSN status pane or the list of sections in the left panel to go to the SettingsExternal servicesKSN/KPSNKSN/KPSN status section.

The workspace displays the table of cluster nodes with information about KSN/KPSN service usage on each node:

  • IP address:port is the IP address and port of the cluster node.
  • Status is the operational status of the KSN/KPSN service.

    For Requests filtered and Errors statuses, the date and time when the node last had the No errors status is also displayed.

  • Role is the role of the node in the cluster.

This table is displayed if the user has View nodes information and/or Create/edit/delete nodes permissions, and View settings and/or Edit settings permissions.

You can also view information about KSN/KPSN usage in the information window of each cluster node.

Did you find this article helpful?
What can we do better?
Thank you for your feedback! You're helping us improve.
Thank you for your feedback! You're helping us improve.