Changing trace level

3 July 2024

ID 216891

The modified trace level is saved in application settings and does not affect previously created trace files.

To change trace level:

  1. In the application web interface window, select the Nodes section.
  2. Click Get diagnostic information in the upper part of the workspace to open the Diagnostic information for Technical Support window.
  3. Click Diagnostics level in the upper part of the workspace to open the Diagnostic level window.
  4. Select one of the following options:
    • Errors.
    • Debug.

      This trace level is significantly more demanding towards the storage subsystem and reduces application performance. Use this debug level only if Kaspersky Technical Support requests trace files of this type.

    By default, the value is set to Errors.

  5. Click Save.

The trace level is changed. New trace files are created in accordance with the selected level.

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