Viewing personal allow and deny lists

3 July 2024

ID 94247

To manage personal allowlists and deny lists in the application web interface, you must add a LDAP server connection.

In administrator mode, you can view personal allowlists and denylists for all users whose account information is saved in the LDAP cache.

In user mode, only lists for the current user are displayed if the administrator has turned on the display and use of personal lists in application settings.

To view personal allowlists and denylists in administrator mode:

  1. Connect to the application web interface using application administrator credentials.
  2. In the application web interface window, select the User lists section.
  3. In the text box, enter the user name in the LDAP directory service in the distinguishedName format.

    A list of LDAP accounts matching the search string you specified appears under the entry field.

  4. Click the LDAP record of the user whose lists you want to view.
  5. Click Search to the right of the text box.

The workspace displays the allowlists and denylists of the selected user.

To view personal allowlists and denylists in user mode:

  1. Connect to the application web interface using domain user credentials.
  2. Select the User lists section.

The workspace displays allowlists and denylists of the current user.

If a duplicate of the user account is found in the LDAP cache, personal allow and denylists of senders stop being applied for that user and become unavailable in the web interface. The following data are checked for duplicates:

  • Names of domain users.
  • Kerberos user accounts.
  • NTLM user accounts.
  • Email addresses of domain users.

See also

Allowlists and denylists

Configuring custom lists

Creating personal lists

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