Configuring notification templates

3 July 2024

ID 216909

Templates can be edited only for rule triggering notifications. You cannot edit the text of system notifications and application notifications.

You can configure different notification templates for recipients in the general list, message sender, message recipients, and recipients from the list of additional addresses configured for the rule.

By default, notification template texts are in English. Automatic language switching for templates is not available. If necessary, please rewrite the text in the required language. If you need to send notifications in different languages within one recipient group, you can write the same text in multiple languages and add the translations one after the other in the same template.

To configure notification templates:

  1. In the application web interface window, select the Rules section.
  2. Click the Detects notifications link.

    The Detects notifications window opens.

  3. Click the Edit template link next to the relevant recipient to open the template editing window.
  4. If necessary, edit the notification subject in the Subject field.
  5. If necessary, edit the notification text in the Message body text area.

    You can use macros in the subject and the body of the message. To do so, click the Add macro button and select the relevant macro from the drop-down list.

    Macro values are automatically inserted in English. Language switching for macros is not available.

  6. Click Save.
  7. Repeat steps 3-6 for each template.

Notification templates are configured.

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