Canceling network isolation of a Windows device

17 May 2024

ID 231888

Depending on the settings of regular scans for threats or on your decision when analyzing occurred alerts, a device on which a threat has been detected may be isolated from the network for a certain period. When you are sure that the isolation is no longer needed (for example, you have stopped the threat spreading or data breach), you can send a command to cancel isolation of a device before the specified period elapses.

To cancel network isolation of a Windows device:

  1. Open Kaspersky Endpoint Security Cloud Management Console.
  2. Select the Devices section.

    The Devices section contains a list of devices that have been added to Kaspersky Endpoint Security Cloud.

  3. Do either of the following:
    • Select the check box next to the required isolated device, and then click the Cancel isolation button.
    • Click the link with the device name.

      This opens a page containing detailed information about the device. The left part of the page shows the Commands list, which contains buttons with the commands that are available for the device.

      Click the Cancel isolation button.

The isolation cancelation command is sent to the device. Its execution takes some time.

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