Adding users and sending email messages

17 May 2024

ID 177865

To work with Kaspersky Endpoint Security Cloud, you must add users (company employees) to Kaspersky Endpoint Security Cloud Management Console. Users will be able to independently install security applications on their devices and connect their Windows devices, Mac devices, and mobile devices to Kaspersky Endpoint Security Cloud. Kaspersky Endpoint Security Cloud identifies users by their email addresses.

To add users to Kaspersky Endpoint Security Cloud Management Console and send them email messages:

  1. Open Kaspersky Endpoint Security Cloud Management Console.
  2. Select the Users section.

    The Users section contains a list of users and groups of users that have been added to Kaspersky Endpoint Security Cloud.

    At the beginning, the list displays the single user that has created the workspace.

  3. Click the Add users button above the list of users.

    The Add users wizard starts. Proceed through the wizard by using the Next button.

  4. At the Enter email addresses step of the wizard, in the entry field, add the email addresses of users.

    You can enter addresses manually, or copy and paste a list of addresses from a text file. Each email address must be typed on a new line or must be separated by a comma (,), a semicolon (;), or a space ( ).

    You can add no more than 999 email addresses of users. If your license permits it, you can add no more than 3000 email addresses of users.

  5. At the Check data step of the wizard, verify the data you have entered. The User alias column shows the name of a user mailbox by default.

    If necessary, correct the user email addresses and aliases.

  6. At the Send instructions step of the wizard, decide whether you want to send the new users email messages with the instructions for installing a security application on their devices.

    By using a received email message, the user can connect any number of devices running Windows or macOS, but only a single mobile device running Android, iOS, or iPadOS. If the user needs to connect multiple mobile devices, send the user multiple messages based on the number of devices.

    For example, you may want to skip sending instructions when you add administrators who will help you manage users' devices.

  7. Click the Finish button to close the wizard.
  8. If you proceed through the wizard for the first five times and if you have selected to send instructions, Management Console displays a message with the information about your further actions. Click the OK button to close the message.

    Later, this message will no longer be displayed.

The specified user accounts are added to Kaspersky Endpoint Security Cloud.

If you have selected to send instructions, Kaspersky Endpoint Security Cloud sends users an email message with the instructions for installing security applications on their devices and a link to the security application.

Later, you can send users an email message with instructions at any time by clicking the Send instructions button above the list of users.

See also:

Managing user accounts

Managing devices

Did you find this article helpful?
What can we do better?
Thank you for your feedback! You're helping us improve.
Thank you for your feedback! You're helping us improve.