Kaspersky Security Center

Starting diagnostics and downloading the results

14 April 2024

ID 13254

To start diagnostics for an application on a remote device and download the results:

  1. Run the remote diagnostics utility and connect to the necessary device, as described in "Connecting the remote diagnostics utility to a client device".
  2. In the object tree of the device, select the necessary application.
  3. Start diagnostics by clicking the Run diagnostics link in the left part of the remote diagnostics utility window.

    A diagnostics report appears in the node of the selected application in the object tree.

  4. Select the newly generated diagnostics report in the objects tree and download it by clicking the Download folder link.

The selected report is downloaded to the location specified in the lower pane.

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