About subscription

13 December 2023

ID 89133

A subscription for Kaspersky Security is a purchase order for the application with specific parameters (subscription expiration date, number of devices protected). You can order a subscription for Kaspersky Security from your service provider (such as your ISP).

You can pause and resume subscription, renew it automatically, or opt out of your subscription. To manage your subscription, you need to contact the vendor from which you purchased Kaspersky Security.

The possible subscription management options may vary with each vendor.

Subscription can be limited (for one year, for example) or unlimited (without an expiration date). To continue using Kaspersky Security after a limited subscription expires, you must renew it. Unlimited subscription is renewed automatically if the vendor's services have been prepaid on time.

If your subscription is paused, you may be offered a subscription renewal grace period during which the application retains its functionality. The vendor decides whether or not to grant a grace period and, if so, determines the duration of the grace period.

After the subscription or the grace period (if any) for subscription renewal expires, Kaspersky Security continues to work but stops updating the application databases and stops using Kaspersky Security Network.

Depending on the service provider, application functionality may be restricted as follows after the subscription or grace period expires: Kaspersky Security stops updating application databases, using Kaspersky Security Network, and protecting and scanning virtual machines. For details on application functionality restrictions that apply upon expiration of a subscription and grace period, contact the service provider that sold you Kaspersky Security.

To use Kaspersky Security under a subscription, you have to apply the activation code received from the service provider. After the activation code is applied, a subscription key is added to the application – the active key corresponding to the subscription license for the application.

A subscription key can be added only as the active key. A subscription key cannot be added as a reserve key.

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