Supporting remote administration applications

You may occasionally need to use a remote administration application while external control protection is enabled.

To enable the operation of remote administration applications:

1. Open the application settings window.
2. Select the Anti-Virus protection section on the left.

   The anti-virus protection settings are shown in the right part of the window.

3. In the Scan exclusions and trusted applications section, click the Settings button.

   The Trusted zone window opens.

4. In the Trusted zone window, select the Trusted applications tab.
5. Click the Add button.
6. In the context menu that opens, do one of the following:
   • To find the remote administration application in the list of applications that are installed on the computer, select the Applications item. 

     The Select application window opens.

   • To specify the path to the executable file of the remote administration application, select Browse.

     The standard Open file window in Microsoft Windows opens.

7. Select the application in one of the following ways:
   • If you selected Applications during the previous step, select the application in the list of applications installed on the computer and click OK in the Select application window.
   • If you selected Browse during the previous step, specify the path to the executable file of the relevant application and click the Open button in the standard Open window of Microsoft Windows.

   These actions cause the Scan exclusions for application window to open.

8. Select the Do not monitor application activity check box.
9. In the Scan exclusions for application window, click OK.

   The trusted application that you have added appears in the trusted applications list.

10. To save changes, click the Save button.