Kaspersky Endpoint Security 10 for Windows

Restoring access to encrypted data after operating system failure

22 December 2022

ID 128094

You can restore access to data after operating system failure only for file level encryption (FLE). You cannot restore access to data if full disk encryption (FDE) is used.

To restore access to encrypted data after operating system failure:

  1. Reinstall the operating system without formatting the hard drive.
  2. Install Kaspersky Endpoint Security.
  3. Establish a connection between the computer and the Kaspersky Security Center Administration Server that controlled the computer during encryption of the data.

Access to encrypted data will be granted under the same conditions that applied before operating system failure.

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