Managing encrypted files with limited file encryption functionality

When the Kaspersky Security Center policy is applied and files are then encrypted, Kaspersky Endpoint Security receives an encryption key required for directly accessing the encrypted files. Using this encryption key, a user working under any Windows user account that was active during file encryption can directly access the encrypted files. Users working under Windows accounts that were inactive during file encryption must connect to Kaspersky Security Center in order to access the encrypted files.

Encrypted files may be unaccessible under the following circumstances:

• The user's computer stores encryption keys, but there is no connection with Kaspersky Security Center for managing them. In this case, the user must request access to encrypted files from the LAN administrator.

  If access to Kaspersky Security Center does not exist, you must:

  • request an access key for access to encrypted files on computer hard drives;
  • to access encrypted files that are stored on removable drives, request separate access keys for encrypted files on each removable drive.
• Encryption components are deleted from the user's computer. In this event, the user may open encrypted files on local and removable disks but the contents of those files will appear encrypted.

  The user may work with encrypted files under the following circumstances:

  • Files are placed inside encrypted packages created on a computer with Kaspersky Endpoint Security installed.
  • Files are stored on removable drives on which portable mode has been allowed.