Requesting diagnostic information

To request diagnostic information:

1. In the menu, go to the SD-WAN → CPE section.

   A table of CPE devices is displayed.

2. Click the CPE device on which you want to request diagnostic information.

   The settings area is displayed in the lower part of the page. You can expand the settings area to fill the entire page by clicking the expand icon . By default, the Configuration tab is selected, which displays general information about the CPE device. This tab also displays the table of Out-of-band management tasks being performed by the orchestrator.

3. Select the Diagnostic information tab.

   The diagnostic information request parameters are displayed.

4. Click Request diagnostic information.
5. In the Name drop-down list, select the type of diagnostic information you want to display:
   • disk usage for information about the disk usage of the CPE device. Default value.
   • dump-flows for information about OpenFlow flows.
   • dump-groups for information about OpenFlow groups.
   • ip addresses for information about IP addresses assigned to physical ports or virtual interfaces of the operating system of the CPE device.
   • vrf data for information about virtual routing and forwarding tables.
   • ip neighbors for information about the IP neighbors of the CPE device, obtained from the ARP table or using the Neighbor Discovery Protocol.
   • ip routes for information about IPv4 and IPv6 routes.
   • ip rules for information about routing rules.
   • iptables for information about iptables.
   • cpe log for the local log of the CPE device.
   • ovs-ofctl show for information about the virtual switch.
   • ovs-vsctl show for information about the connection between the virtual switch and controllers.
   • ovs-vsctl list controller for information about controllers specified for the virtual switch.
   • show ip ospf for Information about the OSPF routing process.
   • show ip ospf interface for information about OSPF interfaces.
   • show ip ospf neighbor - information about OSPF neighbors.
   • show ip ospf database for the OSPF database.
   • bgp show ip route for information about BGP routes.
   • show ip bgp for information about the BGP routing process.
   • show ip bgp summary for brief information about the BGP routing process.
   • top process for information about Linux processes.
   • uptime for information about the CPE device uptime.
   • time sync for information about time synchronization on the CPE device using an NTP server.
   • netstat for information about network connections that the CPE device has established.
   • sdwan intarfaces for information about SD-WAN interfaces.
   • modems for information about modems.
   • show bfd peers for information about BFD peers.
   • netflow dump-flows for information about NetFlow flows.
   • netflow statistics for information about the use of the NetFlow protocol.
   • show bfd peers brief for brief information about BFD peers.
   • show ip pim bsr for information about the current bootstrap router (BSR).
   • show ip pim bsrp-info for information about the group-to-rp mapping received from the boostrap router.
   • show ip pim interface for information about PIM interfaces. You can configure the PIM protocol when creating or editing a mutlicast interface.
   • show ip pim interface traffic for information about PIM traffic.
   • show ip pim join for information about multicast groups to which the CPE device is connected.
   • show ip pim neighbor for information about PIM neighbors.
   • show ip pim nexthop for information about the next hops of multicast groups.
   • show ip pim rp-info for information about rendezvous points. You can specify rendezvous points when specifying basic PIM settings.
   • show ip pim secondary for information about the backup PIM router.
   • show ip pim state for information about the state of the PIM protocol.
   • show ip pim statistics for Information about PIM protocol usage.
   • show ip pim upstream for information about PIM sources.
   • show ip igmp groups for information about IGMP groups.
   • show ip igmp interface for information about IGMP interfaces. You can configure IGMP when creating or editing a mutlicast interface.
   • show ip igmp interface detail for detailed information about IGMP interfaces.
   • show ip igmp sources for information about IGMP sources.
   • igmp statistics for information about IGMP usage.
   • show ip multicast for information about the multicast routing process.
   • show ip mroute for information about multicast routes.
   • show ip mroute summary for brief information about multicast routes.
   • vswitchd log for the log of the ovs-vswitchd process.
   • firewall config for information about the firewall.
   • sw version for the firmware version of the CPE device.
   • vrrp stats for brief information about VRRP usage.
   • vrrp data for information about VRRP usage.
6. If you want to filter the displayed diagnostic information:
   1. In the Find line by pattern field, enter words that must be found in the lines of diagnostic information that you want to be displayed. Maximum length: 64 characters. If you want to display only lines that do not contain the words you entered, select the Select non-matching lines check box. This check box is cleared by default.
   2. In the Print N lines before and after field, enter the number of blank lines you want to display before and after each line of diagnostic information.
7. If you want to download the file with diagnostic information, click Download file with latest data.

   An TXT file is saved on your local device.