Subscription restoration troubleshooting
Subscription restoration troubleshooting
28 September 2023
ID 206427
Sometimes the app can't restore your subscription automatically.
Make sure that you are signed in to My Kaspersky on the account associated with your subscription.
Your subscription may have expired. If that is the case, you will need to purchase a new subscription.
If you are sure that your subscription has not expired and you are using the correct My Kaspersky account, please contact Customer Service.
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