Removing password-protected Network Agent by using the command prompt

To remotely uninstall the Network Agent for which you set an uninstallation password, you can use the command prompt.

If you lose or forgot the password from the password-protected Network Agent installed on the device that is no longer under the management of Kaspersky Security Center, you cannot remove Network Agent by using the klmover utility, the Cleaner tool (cleaner.exe), or the command prompt. In this case, you have to reinstall the operating system on the device with the installed password-protected Network Agent.

To uninstall Network Agent via the command prompt:

1. Convert your uninstallation password into a hex code.

   Use an internet resource, programming environment, text editor, or other suitable tool to convert your password into hex code.

   Make sure that the output delimiter used to separate the generated hex code into parts is set to 00. For example, the hex code 51 77 65 72 74 79 is incorrect, and the hex code 510077006500720074007900 is correct.

2. Enter the following command in the command prompt, and then press ENTER:

   msiexec.exe /x{<product code>} /qn KLUNINSTPASSWD=<hex code of your uninstallation password>

   You can find the product code of your Network Agent in the table below.

   Network Agent product codes

   Localization	Product code
   Arabic	{FA7BF140-F356-404A-BDA3-3EF0878D7C63}
   Bulgarian	{4DBF6741-FA51-4C14-AFD2-B7D9246995F6}
   Czech	{478A6A0B-D177-4402-B703-808C05C56B13}
   English	{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}
   French	{2924BEDA-E0D7-4DAF-A224-50D2E0B12F5B}
   German	{2F383CB3-6D7C-449D-9874-164E49E1E0F5}
   Hungarian	{8899A4D4-D678-49F8-AD96-0B784F58D355}
   Italian	{DC3A3164-36B3-4FB4-B7BF-16A41C35A728}
   Japanese	{790C176F-7780-4C84-8B9C-455F5C0E61C5}
   Korean	{70812A40-973B-4DA1-96B9-C2011280CD99}
   Polish	{1A7B331A-ABBE-4230-995E-BCD99C5A18CF}
   Portuguese	{0F05E4E5-5A89-482C-9A62-47CC58643788}
   Romanian	{FF802D76-E241-41D3-AAB4-DC7FBD659446}
   Russian	{ED1C2D7E-5C7A-48D8-A697-57D1C080ABA7}
   Simplified Chinese	{FBD7C01E-49CB-4182-8714-9DB1EAE255CB}
   Spanish	{F03982CF-1C5C-4E12-9F9E-D36C35E62402}
   Spanish-mx	{29748B5F-D88A-4933-B614-1CCCD6EFB0B7}
   Traditional Chinese	{F6AD731A-36B4-4739-B1D4-70D6EDA35147}
   Turkish	{2475A66D-698B-4050-93FF-9B48EE82E2BA}