Renewing a license

When your license approaches expiration, you can renew it by adding an additional key. This prevents the impairment of application functionality after the current license expires and before you activate the application under a new license.

The application activation task is used to add an additional key on an SVM.

An additional key cannot be added if you are using the application under subscription.

The type of additional key should match the type of the previously added active key.

If you use a licensing scheme that is based on the number of protected virtual machines, the type of additional key must match the guest operating system type of the virtual machines: an additional server key is intended for virtual machines with server operating systems; an additional desktop key is intended for virtual machines with desktop operating systems.

If an SVM is used in a virtual infrastructure to protect virtual machines with both server and desktop guest operating systems, it is recommended to add two additional keys on the SVM: a server key and a desktop key.

If you are using a licensing scheme based on the number of processors or processor cores, you need one additional key with a limitation on the number of processors or processor cores, irrespective of the type of operating system installed on the virtual machines.

The additional key must match the same type of commercial license as the active key (standard license or enterprise license).

To renew a license:

1. Create an application activation task for the SVMs on which you want to add an additional key. You can create a task for all SVMs, for the SVMs of one KSC cluster, or for an individual SVM.
2. Select the Use the key as additional check box at Step 2 of the task wizard.
3. Start the application activation task.

The task adds the additional key on those SVMs in the KSC cluster on which the active key has already been added. The additional key is automatically used as the active key after the Kaspersky Security license expires.

If you use an activation code for application activations, at the expiry of the license the application automatically connects to Kaspersky Lab activation servers in order to replace the active key that has expired. If the automatic connection of the application to Kaspersky Lab activation servers ends with an error, you have to manually start the application activation task in order to renew the license to use Kaspersky Security.

The application activation task on an SVM returns an error and the additional key is not added when one of the following conditions is met:

• There is no active key on the SVM.
• A subscription key has been added as the active key.
• The type of additional key being added does not match the type of the previously added active key.

If an SVM has an active key and an additional key and you choose to replace the active key, Kaspersky Security checks the expiry date of the additional key. If the additional key expires before the previously renewed license term, Kaspersky Security automatically removes the additional key. In this case, you can add a different additional key after adding the active key.