Configuring APN on iOS MDM devices

17 July 2024

ID 90309

The Access Point Name (APN) has to be configured in order to enable the mobile network data transmission service on the user's iOS MDM device.

The APN section is out of date. It is recommended to configure APN settings in the Cellular communications section. Before configuring cellular communication settings, make sure that the settings of the APN section have not been applied on the device (the Apply settings on device check box is cleared). The settings of the APN and Cellular communications sections cannot be used concurrently.

To configure an access point on a user's iOS MDM device:

  1. In the console tree, in the Managed devices folder, select the administration group to which the iOS MDM devices belong.
  2. In the workspace of the group, select the Policies tab.
  3. Open the policy properties window by double-clicking.
  4. In the policy Properties window, select the Cellular communications section.
  5. In the Cellular communication settings section, select the Apply settings on device check box.
  6. In the APN type list, select the type of access point for data transfer on a GPRS/3G/4G mobile network:
    • Built-in APN – configuration of cellular communication settings for data transfer via a mobile network operator that supports operation with a built-in Apple SIM. For more details about devices with a built-in Apple SIM, please visit the Apple Technical Support website.
    • APN – configuration of cellular communication settings for data transfer via the mobile network operator of the inserted SIM card.
    • Built-in APN and APN – configuration of cellular communication settings for data transfer via the mobile network operators of the inserted SIM card and the built-in Apple SIM. For more details about devices with a built-in Apple SIM and a SIM card slot, please visit the Apple Technical Support website.
  7. In the APN name field, specify the name of the access point.
  8. In the Authentication type drop-down list, select the type of device user authentication on the mobile operator's server for network access (internet and MMS):
  9. In the User name field, enter the user name for authorization on the mobile network.
  10. In the Password field, enter the password for user authorization on the mobile network.
  11. In the Proxy server address and port field, enter the name of a host or the IP address of a proxy server and the number of the proxy server port.
  12. Click the Apply button to save the changes you have made.

As a result, the access point name (APN) is configured on the user's mobile device after the policy is applied.

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