Assigning alerts to a specific user
8 November 2023
ID 247631
Users with the Senior security officer and Security officer roles can assign an alert or multiple alerts to themselves or to another user of the application web interface with the Senior security officer and Security officer roles.
To assign an alert to yourself or to another user of the application web interface:
- Select the Alerts section in the window of the application web interface.
This opens the table of alerts.
- Select the check boxes next to the alert or alerts that you want to assign to yourself or to another user.
You can select all alerts by selecting the check box in the table header.
- In the panel that appears in the lower part of the window, click the arrow to the right of the Assign to button to expand the user list.
- Select the user to whom you want to assign the alerts.
This opens the action confirmation window. You can also leave a comment that will be displayed in the alert change history.
- Click Proceed.
The alerts will be assigned to the selected user.
You can view all alerts assigned to a specific user by filtering alerts based on the status of their processing by the user.
Users with the Security auditor role cannot assign alerts to themselves or to other users of the application web interface. Users with the Senior security officer and Security officer roles also cannot assign alerts to users with the Security auditor role.
