Filtering and finding messages in Backup

To find messages in Backup:

1. In the application web interface window, select the Backup section.
2. Click .

   This opens the Filters window.

3. Click Add filter to add a filter criterion to search for messages.
4. In the fields that appear, configure the filtering criterion that you want. To do so, populate the filter fields in accordance with the following table.

   a. Select a criterion:	b. Select a logical operator:	c. Enter a value:
   Detected by	Logical operators are not provided for this criterion	Select the check boxes next to the names of application modules whose scans detected threats in the message. You can select one or several scan engines: Anti-Virus. Anti-Spam. Anti-Phishing. Content Filtering. Personal denylist of addresses. Links scanning. Mail Sender Authentication. KATA (displayed only when KATA integration is configured). Scan engines can be combined with the logical "AND" operator.
   Sender email	contains	Text for searching sender email addresses. The addresses to be searched are taken from the SMTP session. You can enter an email address (for example: example-email@example.com), domain name (for example: example.com) or several symbols from the email address (for example: exa). If you have configured LDAP server integration, the application searches for LDAP cache records matching the entered search string and displays a tooltip with account names.
   Sender IP	equal	Search text for the IP address from which the message was sent. You can enter the address in IPv4 or IPv6 format.
   Recipient email	contains	Text for searching recipient email addresses. The addresses to be searched are taken from the SMTP session. You can enter an email address (for example: example-email@example.com), domain name (for example: example.com) or several symbols from the email address (for example: exa). If you have configured LDAP server integration, the application searches for LDAP cache records matching the entered search string and displays a tooltip with account names. When filtering messages in personal Backup, recipient addresses from the BCC field are disregarded.
   Subject	contains	Message subject search text
   Application message ID	equal	Unique identifier assigned to the message by the application.
   SMTP message ID	contains	Message ID on the mail server. This ID can be used for searching for the message in Backup when responding to a user request, if you have configured an ID to be added to notifications about rejected messages.
   Date and time	from before	Time period for processing messages and placing them in Backup.
   Message size	more or equal less or equal	Size limit for message search.
   Node	equal not equal	Cluster node that processed the message. The criterion is not available in personal Backup.

   You can enter multiple filtering criteria. To add another criterion, click Add filter.

5. Click Apply.

Messages that match the search criteria are displayed in the list of messages in the Backup section.

The table displays information about the last 5000 messages. If more than 5000 messages match the filtering criteria, consider refining the search criteria.