Downloading a message from Backup

26 April 2024

ID 216011

Messages cannot be downloaded from personal Backup.

To download a message from Backup:

  1. In the application web interface window, select the Backup section.
  2. In the Backup objects table, select the message that you want to save on the hard drive.

    This opens the View message information window.

  3. In the lower part of the window, click Download.

The message is saved in the Downloads folder of the browser.

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