Restoring data from FTP storage

3 October 2023

ID 201581

Kaspersky Small Office Security does not support Backup and Restore over FTP. To restore backup copies created in other Kaspersky applications from FTP storage, follow the instructions below.

To restore backup copies from FTP storage:

  1. Open the main application window.
  2. Select the Performance section.
  3. In the Backup and Restore block, click the View backup copies button.

    This opens the Backup and Restore window.

  4. Click the Manage storages link to open the Storages window.
  5. Open the FTP storage folder in Windows Explorer.
  6. Copy the data (including the storage.xml file) to a local drive (for example, С:\<folder name>).
  7. In the Storages window next to the FTP storage, click the Delete storage button.
  8. In the deletion confirmation window, click Delete.

    The storage is now deleted.

  9. In the Storages window, click the Connect existing storage button.
  10. In the Connect storage window, select the Local drive section and use the Browse button to specify the path to the folder containing the backup copies that you copied to the local drive from FTP storage.
  11. In the Storages window, next to the connected storage, click the Restore files button.
  12. Follow the standard restoration procedure.

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