Updating Kaspersky Endpoint Agent from the previous version
13 September 2022
ID 232801
Only Kaspersky Endpoint Agent version 3.8 and later can be updated to the version 3.13. Update is possible for the application versions installed both as part of the Endpoint Protection Platform application and separately. Update is performed by installing a new version.
When you update Kaspersky Endpoint Agent, the current license is automatically applied to Kaspersky Endpoint Agent 3.13. The license term remains unchanged. When updating the application with an expired license, the new application version works in limited functionality mode after installation.
If the license for the updated version has expired, you can add the license key during the update. The key file can be passed using one of the specified methods.
When Kaspersky Endpoint Agent 3.13 is installed on a device with a previous version of Kaspersky Endpoint Agent, all data that can be migrated is saved and used, and the previous version of the application is automatically uninstalled.
If Kaspersky Endpoint Agent 3.13 is installed on a device with a previous version of Kaspersky Endpoint Agent, you need to create an account to connect to Kaspersky Security Center and migrate data from the previous version. The account uses the default name: AutoIOC_Admin and the password specified by the user.
When updating a previous version of Kaspersky Endpoint Agent, protected by the password, you must pass this password to the installer by one of the following ways:
- When installing the application locally using the installation wizard interface or interactively using the command line, specify the password at the appropriate step.
- When installing the application locally using the command line in the quiet mode, specify the password as the value of the
UNLOCK_PASSWORD
key. - When installing the application remotely using Kaspersky Security Center, pass the current password in the installation package settings.
When updating Kaspersky Endpoint Agent as part of EPP, you can pass the password as the value of the UNLOCK_PASSWORD
key in the install_props.json configuration file.
The application password passed through the install_props.json configuration file is stored in the file in non-encrypted form. To reduce the probability of unauthorized access to this data, it is recommended to restrict access to the install_props.json file and delete it from the device after installing or updating the application.
Starting from version 3.10, Kaspersky Managed Protection (also referred to as KMP) usage cannot be configured by means of Kaspersky Endpoint Agent. If usage of the KMP service was enabled in the previous Kaspersky Endpoint Agent version, the KMP service continues functioning after the application is updated to version 3.10 and later. After the application update, you can disable the KMP service only using Kaspersky Endpoint Agent Administration Plug-in or Kaspersky Endpoint Agent Web Plug-in of versions earlier then 3.10.
When installing a plug-in on a device with a previous plug-in version:
- All the setting values, including policies, group and local tasks, are migrated to the new plug-in version, and the previously installed plug-in version is automatically removed.
- The Kaspersky Endpoint Agent settings that were not available in the previous plug-in version are set to default values and can be configured.
To apply previously unavailable settings, after updating the plug-in, change the desired policy or task and save your changes.
- Policy templates created in the previous plug-in version are available in the new plug-in version.
You can use the new plug-in to manage previous Kaspersky Endpoint Agent versions. However, previous versions of Kaspersky Endpoint Agent do not support and do not apply the settings that have appeared in the new plug-in version.