About the activation code
13 September 2022
ID 219661
Activation code is a unique sequence of twenty Latin letters and numbers. Activation code is used to add a license key that activates Kaspersky Endpoint Agent. You receive the activation code at the email address that you provided when purchasing the software solution that includes Kaspersky Endpoint Agent or when ordering a trial version of this software solution.
To activate the application using the activation code, Internet access is required to connect to Kaspersky activation servers.
If the activation code was lost after activation of the application, you can restore the activation code. You may need the activation code to register Kaspersky CompanyAccount, for example. To restore the activation code, contact Kaspersky Technical Support.
You can use the activation code in the following cases:
- To create a license key
After adding the license key that corresponds to the activation code, Kaspersky Endpoint Agent switches to operation in the full-function mode. Kaspersky Endpoint Agent supports deletion of the added key. After the key is deleted, Kaspersky Endpoint Agent switches to limited functionality mode.
Kaspersky Endpoint Agent prevents from adding a key in the following cases:
- The activation code is incompatible with Kaspersky Endpoint Agent: the activation code is used for another product, or has expired.
- The key has been added to the deny-list.
- To create and use a reserve key
Kaspersky Endpoint Agent automatically applies the reserve key upon expiration or after deletion of the primary key. If the primary key has not been added, Kaspersky Endpoint Agent prevents from adding a reserve key.