"Not all components were updated" error

 
 

"Not all components were updated" error

Back to "Update errors"
Latest update: July 10, 2020 ID: 13286
 
 
 
 

Issue

An error occurs during the database update. In the Detailed Reports window you may see the following:

  • the update status appears as "Not all components were updated"

The "Not all components were updated" error in the database update window

  • there is an "Error updating components" message in the update list

Error updating components message in the update list

Cause

There are several possible reasons for the issue:

  • Kaspersky application or server malfunctions
  • Power interruption during the database update
  • Use of a caching proxy server
  • A third party application conflict on the computer

Solution

Try launching the database update again. If you encounter the same error, reinstall the application. To do so:

  1. Download the installation package from the Kaspersky website:

    For instructions on how to find out what application is installed on your computer, see this article.

  2. Uninstall the current version of the application. See this article for instructions. To retain your current license, select the License information check box in the Saving objects window when uninstalling the application.
  3. Restart your computer.
  4. Run the installation file and follow the installation instructions:
  5. The information about the active license will be loaded automatically. If the license information is not added automatically, activate the application. For instruction on how to activate a Kaspersky application, see:

The application will be reinstalled and work-ready.

What to do if the error persists

If the solution did not work, submit a request with a detailed description of the issue to Kaspersky technical support: 

 
 
 
 
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