“Key is blocked” error

Latest update: May 12, 2022 ID: 12009
 
 
 
 

The article concerns:

  • Kaspersky Internet Security
  • Kaspersky Anti-Virus
  • Kaspersky Total Security
  • Kaspersky Small Office Security
  • Kaspersky Password Manager
 
 
 
 

Cause

This means that the code has been blocked by Kaspersky Lab engineers to prevent it being used illegally.

You must activate the application with a new activation code.

This error may also occur if you have bought the activation code for the application on a POSA (Point of Sale Activated) card and activated it immediately after the purchase. In this case, please wait, the code will be ready for use within an hour.

Solution 

To get a new activation code, contact Kaspersky technical support by choosing a topic for your request.

Please provide the following information in your request: 

You can buy a new activation code in the online store or through a  Kaspersky retail partner.

 
 
 
 
 

What to do if the error occurred while using a trial version

 
 
 
 
 
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