What to do if I have several subscriptions for different number of devices
What to do if I have several subscriptions for different number of devices
1 July 2024
ID 189541
If you have purchased several subscriptions for different number of devices, then whenever one of them expires, another one is automatically enabled on the device. If the new subscription supports fewer devices than the previously active subscription, the Unlimited version of Kaspersky VPN Secure Connection can become unavailable on some of your devices.
To select devices on which you want to use the Unlimited version:
- Open My Kaspersky in a browser.
- Go to the Subscriptions section.
- In the Kaspersky VPN Secure Connection subscription section, click My devices.
You will see a list of devices using the subscription.
- Select the device for which you want to allow or deny access to the Unlimited version.
- Do one of the following:
- If you want to allow access to the Unlimited version, select Unlimited version in the drop-down menu.
- If you want to deny access to the Unlimited version, select Free version in the drop-down menu.
Depending on your choice, the access to the Unlimited version on the device is allowed or denied.
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