Network connection error. DNS issue
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Kaspersky Free


Network connection error. DNS issue

Back to "Troubleshooting"
2018 Mar 01 ID: 13915

If you encountered this error when activating Kaspersky Free, there was likely either a DNS server malfunction on your Internet services provider’s side, or the DNS client service does not work on your computer.  

To fix the issue, restart the DNS service and change the DNS address in the network settings. 

See the guide below.


How to restart the DNS client


How to change the DNS address in the network settings

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