Error while scanning a computer with a Kaspersky Lab product

 

General articles [old]: Troubleshooting

 
 
 

Error while scanning a computer with a Kaspersky Lab product

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2018 Nov 07 ID: 13880
 
 
 
 
 

The Kaspersky Lab product hangs or crashes while scanning

 
 
 
 
 

The computer shuts down or reboots during a scan

 
 
 
 
 

The scan takes a long time to complete

 
 
 
 
 

How to send a report to Kaspersky Lab

 
 
 
 
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