Web pages are displayed incorrectly or fail to load after Kaspersky Total Security has been installed

 

Kaspersky Total Security 15

 
 
 

Web pages are displayed incorrectly or fail to load after Kaspersky Total Security has been installed

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2015 Feb 16 ID: 11491
 
 
 
 

After Kaspersky Total Security has been installed, you may notice that web pages are displayed incorrectly. In such cases, follow the instructions below.

 
 
 
 
 

1. Disable Self-Defense and enable traces

 
 
 
 
 

2. Edit the file profiles.xml and restart the application

 
 
 
 
 

3. Reproduce the issue and make a screenshot

 
 
 
 
 

4. Export the application settings

 
 
 
 
 

5. Add files to an archive

 
 
 
 
 

6. Disable traces and enable Self-Defense

 
 
 
 
 

7. Send a request to Kaspersky Lab Technical Support

 
 
 
 
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