Kaspersky Premium
28 March 2024
ID 227959
Kaspersky Premium is a combination of software solutions and premium services offering our customers comprehensive protection and convenience.
Scam prevention & assistance
If you receive a message that seems "too good to be true", Scam prevention services specialists will analyze it and warn you if it’s likely to be a scam.
Resolution Specialists will:
- Review reported offers or messages for fraudulent content
- Check that companies sending offers and messages aren't fake
- Cross-reference reported offers or messages against known scams and fraud
And provide a definitive answer within 24h as to whether the reported message is a scam or not.
Premium Support Services
Premium Support Services are not available in some regions.
Premium Support Services by Kaspersky include:
- Priority Support Line
When you contact our Premium Support team for help, your request will be resolved with the highest priority.
- Expert Installation Services
Kaspersky experts will install our app via remote connection and adjust settings according to your needs.
- Remote IT Services
Contact us to get remote expert assistance on any question connected with our products. Sit back and relax while we fix it!
- Expert Virus Check & Removal
Sometimes viruses or other malware may get on your device before you install Kaspersky. Our experts will remove malware on your PC or Mac with a Kaspersky application installed.
- PC Health Check Services
During a Health Check, our experts will perform a multipoint inspection to ensure the highest level of protection and performance of the device.