Kaspersky Security Cloud for Windows

How to restore a file deleted or disinfected by the application

30 November 2021

ID 70904

Backup copies of files deleted or disinfected by Kaspersky Security Cloud are placed in a special folder on your computer, named Quarantine. Backup copies of files are stored in a special format that is not dangerous to your computer. You can restore a file deleted or disinfected by the application from the backup copy stored in Quarantine.

We recommend that you avoid restoring deleted or disinfected files since they may pose a threat to your computer!

Kaspersky Security Cloud does not disinfect Windows Store apps. If scanning results indicate that such an app is dangerous, it is deleted from your computer. When a Windows Store app is deleted, Kaspersky Security Cloud does not create a backup copy of it. To restore such objects, you must use the recovery tools included with the operating system (for detailed information, see the documentation for the operating system that is installed on your computer) or update apps via the Windows Store.

To restore a file that has been deleted or disinfected by the application:

  1. Open the main application window.
  2. In the lower part of the main window, click the More Tools button.

    The Tools window opens.

  3. In the Tools window, go to the Security section.
  4. In the Security section, click the Quarantine link to open the Quarantine window.
  5. In the Quarantine window that opens, select the required file from the list and click the Restore button.

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