Kaspersky Security Cloud 20 for Windows
 
 

How to get Kaspersky Security Cloud 20 trace files and send them to Customer Service

Latest update: 11 July 2023 ID: 15047
 
 
 
 
The article refers to Kaspersky Security Cloud — Family, Personal, and Free.
 
 
 
 

Kaspersky Customer Service engineers might request reports on the activity of the application’s components. These are called trace files.

We do not recommended following the instructions in this article without first consulting with a customer support specialist. If enabled accidentally, trace collection may cause disk space shortage.
 
 
 
 

How to get trace files

 
 
 
 

How to locate trace files

 
 
 
 

How to send a report about an issue to Kaspersky Customer Service

 
 
 
 
 
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