The “Storage” and “Settings” buttons are inactive in Kaspersky Endpoint Security for Linux
Latest update: December 21, 2023
ID: 16012
Show applications and versions that this article concerns
- Kaspersky Endpoint Security 12 for Linux (version 12.0.0.6672)
- Kaspersky Endpoint Security 11.4.0 for Linux (version 11.4.0.1096)
- Kaspersky Endpoint Security 11.3.0 for Linux (version 11.3.0.7441)
- Kaspersky Endpoint Security 11.2.0 for Linux (version 11.2.0.4528)
Issue
The Storage and Settings buttons are inactive for a Linux user in Kaspersky Endpoint Security for Linux.
Also, the user cannot execute control commands in CLI through kesl-control and gets the error: “Forbidden command: you do not have enough rights to execute '<command>' command”.
Cause
The current user is not assigned the administrator role in Kaspersky Endpoint Security for Linux. It can be assigned during initial setup of kesl-setup.pl on the Granting the Administrator role step. Perhaps the administrator role had been assigned but was revoked afterwards.
Solution
- Assign the administrator role to the required Linux user with the command:
$ sudo kesl-control --grant-role admin <username>
- Unload the application interface and reopen it, or restart Kaspersky Endpoint Security for Linux using the command:
$ sudo systemctl restart kesl
What to do if the issue persists
If the issue persists, use these recommendations and submit a request to Kaspersky Technical Support via Kaspersky CompanyAccount.
