How subscription works

26 December 2023

ID 228632

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How paid subscription works

The subscription is automatically renewed at the end of each period unless you cancel it. Towards the end of the paid period, you will receive an email with a reminder about the upcoming charge with a confirmation of the next renewal price. The payment for the next period takes place before the current period expires, to make sure you enjoy uninterrupted protection from cybersecurity threats. If the subscription is successfully renewed, remaining days of the current period are added to the new period.

Note that the price of the subscription may vary. At the moment of renewal, special offers and discounts may be available, which will not affect your subscription.

How free subscription works

Free trial subscription becomes active immediately when you subscribe. A few days in advance of the expiration of the trial period, you will receive a reminder about subscription renewal. If you do not cancel your subscription during the trial period, after the trial period expires, the subscription is automatically renewed for the next period.

If there is a problem with the payment

If for some reason your subscription could not be automatically renewed (your bank card has expired, has been blocked, or auto-renewal is disabled), you may be granted a grace period to renew your subscription when it expires; you can use the complete functionality of the application without limitations while the grace period is active. If you have not renewed your subscription, the application may switch to limited functionality mode when the grace period expires. The duration of limited functionality mode depends on your region and licensing terms. For information about the expiration date of the grace period and the limited functionality mode, see the Profile section.

About subscriptions bought from service providers

About subscriptions bought through the App Store, Google Play or Huawei AppGallery

In this section

How to buy a subscription

How to manage your subscription using your My Kaspersky account

How to cancel the subscription

How to set a different payment method

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