How to eliminate threats detected by Kaspersky applications

 

General articles: Getting started

 
 
 

How to eliminate threats detected by Kaspersky applications

Back to "Getting started"
Latest update: May 12, 2020 ID: 15436
 
 
 
 

When a Kaspersky application detects any threats on your computer, the application icon turns red. To remove the detected threats:

  1. Open the Kaspersky application. To learn how to open the main application window, see this article.
  2. Click Details.

The main window of a Kaspersky application with the red notification center button.

  1. Click Resolve or Disinfect for each threat.

The notification center window with notifications on detected threats.

Detected threats will be removed from your computer.

The notification may remain in the notification center for a few more minutes after the threat was eliminated. Computer restart may be required to complete the removal.

What to do if the issue persists

If the threat is still detected after computer restart, submit a request to Kaspersky technical support via the My Kaspersky portal, and include a detailed description of the issue: 

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK