General articles
Knowledge Base Documentation
FAQ Community Recovery tools
 
 

How to find a crash report of a Kaspersky product in macOS (OS X) in CRASH format

Latest update: March 10, 2021 ID: 8427
 
 
 
 

To determine the cause led to the application crash, Kaspersky Technical Support experts may ask you to send a crash report in CRASH format. The crash report may be located in the following folders:

  • /Libraries/Logs/DiagnosticReports
  • /Users/Username/Library/Logs/DiagnosticReports
  • /Libraries/Logs/CrashReporter
  • /Users/Username/Library/Logs/CrashReporter

The path to .CRASH file in mac OS (OS X)

In Mac OS X 10.7 (Lion) and later the Library folder is hidden. To learn how to open the folder, see the guide in the block below.
 
 
 
 
 

How to allow the access to the folder in Mac OS X 10.7 (Lion) and later.

 
 
 
 
 
Did you find what you were searching for?
Thank you for your feedback!