Error during encrypted connection scan in a Kaspersky application


Error during encrypted connection scan in a Kaspersky application

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Latest update: April 06, 2020 ID: 13720

Kaspersky applications use the Kaspersky Protection extension and their own SSL certificate to scan encrypted connections. The application decrypts encrypted traffic using this certificate.  

If an error occurs when decrypting traffic from a website opened in your browser, the application prompts you to add the website to the list of exclusions from encrypted scanning. You can:

  • Ignore the notification. The application will terminate the connection to the website.
  • Add the website to the exclusions list. The application will check the website URL against the anti-virus database using the Kaspersky Protection extension. If the site is safe, it will be opened.  

If you added the website to the exclusions list but the Kaspersky Protection extension is not installed in your browser, the following protection components will not work on that website: Web Anti-Virus, Anti-Banner, Safe Money, Private Browsing, URL Advisor, and Parental Control. 

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