"Cannot connect to My Kaspersky" error when installing a Kaspersky application

Latest update: August 05, 2022 ID: 11103
 
 
 
 

Cause

  • Incorrect proxy server settings in the operating system
  • DNS server malfunction

Solution

  • Reset proxy server settings in the operating system. See the guide below.
  • Change the DNS address in the network settings. See this article for instructions.
 
 
 
 
 

How to reset proxy server settings in the operating system

 
 
 
 
 

What to do if the issue persists

 
 
 
 
 
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