Why do I see a subscription or license renewal notification if none of my subscriptions or licenses is about to expire?

Latest update: March 09, 2022 ID: 15399
 
 
 
 

Sometimes you may receive notifications by email or inside a Kaspersky application prompting you to renew an application subscription or license.

Here are some possible reasons:

  • You forgot about one of your subscriptions or licenses. Check your subscriptions or licenses using the instructions below.
  • You have a subscription or license, you remember about it but you don't use it because you have already purchased another suitable subscription or license. Use the expiring subscription or license on a different device or wait until its term ends.
  • You used a Kaspersky application before but have already uninstalled it. The notifications are sent by error. Contact Kaspersky technical support using the instructions below.
 
 
 
 
 

Check your current subscriptions in My Kaspersky

 
 
 
 
 

How to check subscriptions or licenses without a My Kaspersky account

 
 
 
 
 

Contact Kaspersky technical support

 
 
 
 
 
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