Error establishing an HTTPS connection with the Kaspersky Lab server
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Error establishing an HTTPS connection with the Kaspersky Lab server

Back to "Activation errors"
2019 Mar 18 ID: 14953


Incorrect proxy server settings in the operating system.


  1. Make sure that you have the latest version of your Kaspersky Lab application installed.  
  2. Open Internet Explorer. To learn how to start Internet Explorer in Windows 10, see the instructions on the Microsoft support website. 
  3. Click Menu icon in upper-right corner and select Internet options from the drop-down menu.

Opening Internet Explorer Internet options

  1. Go to the Advanced tab and click Reset.

Resetting Internet Explorer settings

  1. Click Reset.

Resetting Internet Explorer settings

  1. Restart your computer.
  2. Try installing the Kaspersky Lab product once again.

What to do if the issue persists

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