“Unknown error” during activation

Latest update: August 02, 2021 ID: 11010
 
 
 
 

Issue

When activating a Kaspersky application, you may encounter the “Unknown error” message.

Solution

Install the latest version of the application.

  1. Download the installer from the Kaspersky website:
  2. Uninstall the current version of the application. For instructions, see this article.
  3. Reboot the your computer.
  4. Run the installation file and follow the instructions in these articles:
  5. Try to activate the application once again.
 
 
 
 
 

What to do if the issue persists

 
 
 
 
 
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