How to request a refund for a Kaspersky application
Latest update: May 22, 2023 ID: 14828
How to contact the seller
- In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky Customer Service by choosing the topic of your request.
- If you made your purchase via a different Kaspersky partner, you will need to contact them directly.
What information to provide
Before contacting the seller, please make sure you have the following information at hand:
- The date of the purchase
- Your full name
- The e-mail address that you have used for the purchase
- Order number from the confirmation e-mail