How to transfer a Kaspersky application license from the old computer to a new one

Latest update: 22 April 2024 ID: 13030
Show applications and versions that this article concerns
  • Kaspersky Standard, Plus, Premium
  • Kaspersky Security Cloud
  • Kaspersky Internet Security
  • Kaspersky Anti-Virus
  • Kaspersky Total Security
  • Kaspersky Small Office Security

To transfer a license between computers, you need to remove the application from the old device, then install and activate it on a new one.

For Kaspersky Standard, Plus, Premium

  1. Make sure that the subscription for your application is present in My Kaspersky.
  2. Remove the application from your old computer.
    If the computer doesn’t work, move on to the next step.
  3. Sign in to My Kaspersky and go to Subscriptions.
  4. Select your application and click Download.
  5. Install the application using the instructions.

When the installation completes, the application will automatically connect to your account and your subscription will be activated.

For Kaspersky Security Cloud, Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security, Kaspersky Small Office Security

  1. Find your activation code:
  2. If you haven't found the activation code but your application is activated, connect it to My Kaspersky and look up the code in the Subscriptions tab of My Kaspersky.
  1. Remove the Kaspersky application from the old device.
    If the device doesn’t work, move on to the next step.
  2. Download the application you have been using from the Kaspersky website to a new computer.
    If you do not remember which application you were using, but you have an activation code, see these instructions.
  3. Run the installation file and follow the installation instructions in these articles:
  4. Activate the application. For a detailed guide on how to activate the application, see Online Help:

What to do if you experience problems

  • If you encounter the "You have exceeded the maximum number of activations allowed for the entered activation code" error, see this guide.
  • If you experience troubles activating the application on several devices, see this guide.
  • If you encounter other errors during installation or activation of a Kaspersky application, you can find information on fixing the issue in the Installation errors and Activation errors sections.
  • If you cannot fix the issue by yourself, contact Kaspersky Customer Service.
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