How to protect your PC against file-encrypting ransomware

 

Safety 101: Protection tips

 
 
 

How to protect your PC against file-encrypting ransomware

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Latest update: 2019 Jun 20 ID: 10952
 
 
 
 

Ransomware is a kind of file-encrypting malware that encrypts your files and then demands ransom for decrypting them. Some of the programs encrypt the files without demanding ransom.

No one can guarantee that your files will be decrypted after you pay ransom.
Follow the recommendations below to prevent the infection.
 
 
 
 
 

General recommendations

 
 
 
 
 

Recommendations for configuring system settings

 
 
 
 
 

Recommendations on configuring Kaspersky products

 
 
 
 
 

Recommendations on decrypting files

 
 
 
 

If you have discovered a suspicious file that might have infected your computer or encrypted your files, you can:

  • Scan files for known viruses and report a false alarm or a new virus at Kaspersky VirusDesk
  • Send a request to Kaspersky technical support via the My Kaspersky portal. Attach the suspicious file to your request and write in the description section “possible ransomware”.
    For instructions on how to use My Kaspersky, see the Online Help page.
  • Send the files for analysis to newvirus@kaspersky.com. Add a suspicious file to a ZIP or RAR archive. Set the word “infected” as a password for the archive and select the checkbox Encrypt file names. See this article for instructions.

Setting password nd encryption for the archive

 
 
 
 
 

Possible ransomware file locations

 
 
 
 
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