Sending a group of messages from Backup

23 May 2024

ID 252416

To send a group of messages from global Backup:

  1. In the application web interface window, select the Backup section.
  2. Select the messages to send:
    • If you want to send a group of messages, in the list of messages in Backup, select the check boxes to the left of the relevant messages and click Send.
    • If you want to send all messages from Backup, select the check box in the table heading and click Send.

    This opens the Send messages window.

  3. If you want to send the message to original recipients, enable the To the recipients whose messages were backed up toggle switch.
  4. If you want to forward a message to other addresses:
    1. Turn on the To the following email addresses toggle switch.
    2. In the text box below, enter the email addresses to which you want to forward the message.
  5. If you want to have the message delivered as an attachment, select the Send the message as an attachment check box.

    If the check box is cleared, the message is sent in its original form.

    By default, the state of the check box corresponds to the delivery format configured in Backup settings.

  6. Some mail systems, for example, Microsoft Exchange Server, may reject repeated delivery of a message with the same SMTP Message-ID header. To deliver the message from Backup in its original form to such a system, you must remove the SMTP Message-ID header. To do so, select the Remove SMTP Message-ID check box.

    By default, the state of the check box corresponds to the value configured in Backup settings.

    Available only for the As is message delivery format.

    If the message has a DKIM signature, removing the SMTP Message-ID header may damage it.

  7. Click Send.
  8. In the confirmation window, click OK.

The messages are placed in the sending queue. A progress indicator is displayed in the upper part of the window.

While the messages are being sent, you can continue to manage the KSMG web interface.

You cannot start sending a new group of messages until the previous group sending or deletion operation finishes.

When the sending is complete, a message is displayed with the result. You can view the details of the operation by clicking the More info link.

See also

Sending a group of messages from personal Backup

Deleting a group of messages from Backup

Stopping the sending or deletion of a group of messages from Backup

Viewing the result of sending or deleting a group of messages from Backup

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